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Privacy Policy

Last updated: July 12, 2026

Sharansho ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile applications, and related services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy. If you do not agree, please discontinue use.

1. Information We Collect

We collect the following categories of information:

a) Information You Provide Directly

  • Account Information: When you register via Google Login or Facebook Login, we collect your name, email address, and profile picture as provided by those authentication providers.
  • Preferences: Your selected language (English or Bengali), bookmarked articles, liked articles, and topic interests.
  • Communications: Information you provide when you contact us for support or submit feedback.

b) Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers, and browser type.
  • Usage Data: Pages viewed, articles read, time spent on content, search queries, navigation patterns, and interaction with features such as bookmarks and likes.
  • Log Data: IP address, access timestamps, referring URLs, and error logs.
  • Notification Data: Push notification tokens and delivery/read status for notifications you have opted into.

2. How We Collect Information

We collect information through the following methods:

  • Account Registration: When you create an account or sign in using Google or Facebook authentication.
  • Automatic Logging: Our servers automatically record information from your device when you access the Service.
  • Push Notifications: When you opt in to receive push notifications on your device.
  • Analytics Tools: We use analytics services to understand how the Service is used and to improve it.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Session Cookies: To keep you logged in and maintain your session while using the Service.
  • Preference Cookies: To remember your language selection and display settings.
  • Analytics Cookies: To understand how visitors interact with our content (via Google Analytics).

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve the Service.
  • To personalize your news feed, reading experience, and content recommendations based on your preferences and reading history.
  • To send push notifications for breaking news and updates (only if you have opted in).
  • To understand and analyze usage trends, diagnose technical issues, and enhance platform performance.
  • To detect, prevent, and address security issues, fraud, or violations of our Terms of Service.
  • To comply with legal obligations and enforce our policies.

4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We engage trusted third-party companies to perform functions on our behalf, such as hosting, analytics, authentication, and push notification delivery. These providers have access to your information only to perform these tasks and are obligated to protect it.
  • Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency in Bangladesh).
  • Protection of Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service, or as evidence in litigation.
  • Aggregated Data: We may share anonymized, aggregated data that cannot be used to identify you personally, for purposes such as industry analysis, demographic profiling, and improving the Service.

5. Third-Party Services

The Service integrates with the following third-party services, each governed by their own privacy policies:

  • Google (Authentication & Analytics): We use Google Sign-In for account authentication and Google Analytics for usage tracking. Google Privacy Policy
  • Facebook (Authentication): We use Facebook Login as an alternative sign-in method. Facebook Privacy Policy
  • Firebase (Push Notifications): We use Firebase Cloud Messaging to deliver push notifications to your device. Firebase Privacy Policy
  • Cloudflare R2 (Media Storage): We use Cloudflare R2 to store and serve news images. Cloudflare Privacy Policy

These third-party services may collect information sent by your device as part of their normal operation. We encourage you to review their respective privacy policies for details on how they handle your data.

6. Communication by Sharansho

From time to time, we may contact you via the following channels:

  • Push Notifications: For breaking news alerts and important updates (only if you have opted in).
  • Email: For account-related communications, service announcements, and responses to your support requests.
  • In-App Messages: For feature updates, onboarding guidance, and service notices.

You can opt out of push notifications at any time through your device settings. For email communications, you can unsubscribe using the link provided in each email or by contacting us directly.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. Specifically:

  • Account Data: Retained until you delete your account or request deletion.
  • Usage Logs: Automatically purged after 90 days.
  • Analytics Data: Retained in aggregated, non-identifiable form for up to 2 years.

After account deletion, your personal data will be removed within 30 calendar days. Some anonymized data may be retained for legitimate business or legal purposes. For full details, see our Data Deletion Policy.

8. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption: All data transmitted between your device and our servers is encrypted using TLS/HTTPS.
  • Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis.
  • Authentication Security: We use OAuth 2.0 via Google and Facebook for authentication — we never store your passwords directly.
  • Infrastructure Security: Our servers are hosted in secure data centers with industry-standard protections.

While we take reasonable measures to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete data.
  • Deletion: You can request that we delete your personal data. See our Data Deletion Policy for instructions.
  • Opt-Out of Notifications: You can disable push notifications at any time through your device settings or within the app.
  • Account Deletion: You can delete your account at any time from Settings or by contacting us.

To exercise any of these rights, contact us at contact@sharansho.com.

10. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at contact@sharansho.com and we will promptly delete such information from our systems.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence, where data protection laws may differ. By using the Service and providing your information, you consent to the transfer of your data to Bangladesh and other jurisdictions where our service providers operate. We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.

12. Accessing from Outside Bangladesh

All personal information submitted by users outside Bangladesh will be processed in accordance with this Privacy Policy and our Terms of Service. Regardless of your location, nationality, or place of residence, your use of the Service constitutes consent to the collection, transfer, processing, and storage of your information in Bangladesh and other jurisdictions where our service providers operate.

13. Governing Law

This Privacy Policy and any disputes arising out of or relating to the use, retention, disclosure, or dissemination of your information shall be governed by and construed in accordance with the laws of Bangladesh. Any legal action or proceeding related to this Privacy Policy shall be brought exclusively in the courts of Bangladesh. By using the Service, you consent to the jurisdiction of such courts.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via the app or email. Your continued use of the Service after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

contact@sharansho.com

For more information about your rights and our service terms, please see our Terms of Service and Data Deletion Policy.